2022 update of Consistent Messages for CDEM now available

We are delighted to present the 2022 update of Consistent Messages for CDEM.

Information is one of the best tools we have for keeping people safe during and after emergencies, and for encouraging and enabling them to take action to prepare. Consistency helps to build trust, reinforce correct advice and promote faster, better co-ordinated and informed actions by the public.

This new version is the first full update since 2010’s Working from the same Page: Consistent Messages for CDEM. It has been developed through a collaborative process, working with people and organisations across Aotearoa New Zealand’s emergency management system. It incorporates the latest science and best practice advice, using accessible language.

Key updates include:

  • People-centred messaging – acknowledging not just the risks to people and property, but to mental health and wellbeing.
  • Reworked structure, organising messaging around the 4 Rs of emergency management: risk reduction, readiness, response and recovery.
  • Collates messages applicable to all hazards, followed by hazard-specific sections.

The revised Consistent Messages is an online document, to allow for more regular updates as our understanding of hazards, risk management and risk communication changes and to ensure currency of information. It will also allow us to more easily incorporate new content as it is developed.

Everyone who has a role to play in sharing information before, during and after emergencies will find Consistent Messages useful.

Consistent Messages for CDEM is available at www.civildefence.govt.nz/consistent-messages


Published: Oct 20, 2022, 1:16 PM