CDEM Training Courses

Information about training and courses offered by the National Emergency Management Agency and other providers.

National Emergency Management Agency Workshops

The Agency delivers regular interactive workshops for the CDEM sector to assist them to enhance their skills and share information, experiences, ideas and good practice.

The workshops are designed in line with the CDEM Competency Framework and role maps. Attending an Agency workshop is one part of a CDEM professional’s learning and development to perform their role.

There’s no cost to attend the workshops but participants or their employers need to organise and fund travel, accommodation and related expenses.

Once the new workshop dates have been decided, they will feature in takatū, and the dates will also be communicated to the CDEM Group Managers.

Response and Recovery Leadership Programme

Leaders play a vital role in the management of a response to, or recovery from, an emergency event. Such events provide leaders with both challenges and opportunities: decisions are often required at a time of uncertainty and leaders must coordinate, direct, influence and facilitate others towards common outcomes.

The Response and Recovery Leadership Programme offered by Response & Recovery Aotearoa New Zealand (RRANZ) aims to support Controllers, Recovery Managers and Response Managers across the National Security System to develop their response and recovery management and leadership capabilities at local, regional and national levels.

The Response and Recovery Leadership Capability Framework is based on international research and has been workshopped with local, regional and central government agency stakeholders. It details the capabilities expected in leaders within Response and Recovery and forms the basis of the programme. Individuals can use the framework to understand their own skill levels and organisations can use it to inform staff development.

A Response and Recovery Leadership Capability Framework will be available here soon.

The Response and Recovery Leadership Programme is offered in two tiers. Both tiers include online learning followed by face to face participation in active learning and exercises. Tier 1 has an operational focus intended to build common capabilities for response and recovery, whereas Tier 2 has a strategic focus with more specialisation for the separate response and recovery leadership roles.

Find out more about the Response and Recovery Leadership Programme (PDF 111kb)

Nominations are welcomed from Controllers, Recovery Managers or Response Managers, or those who are developing in these areas, from all response levels. Nomination forms will be reviewed regularly by the selection panel and selection will be confirmed no later than 2 weeks before the start of the online dates.

Before completing the nomination form please ensure you have the permission of your line manager and organisation.

Note, completing the nomination form does not guarantee you will be selected for the Programme. If not selected, feedback will be provided.

Complete the Response and Recovery Leadership Programme nomination form

If you have carried out Response or Recovery leadership capability development previously and would like to know about Recognition of Current Competency (RCC), or have other questions about the Programme, please email .


Integrated Training Framework (ITF)

The Integrated Training Framework (ITF) provides professional development courses for anyone who may be employed in a coordination centre during an emergency.

The ITF is based on the Coordinated Incident Management System (CIMS) and has been developed to meet coordination centre training and development requirements throughout the Civil Defence Emergency Management (CDEM) sector.

The ITF was established by members of regional CDEM Groups, supported by the National Emergency Management Agency, to promote and support professional development.

There are four levels of courses:


The first level is the ‘ITF Foundation Course’. This is a 3-4 hour interactive training session (or the option of an online version) that introduces the CIMS principles, structure and terminology, as well as the context of civil defence emergencies.

This basic course is designed for anyone wanting to work in a coordination centre, including support staff. We also have the option available of online Foundation Refresher course for those who have completed Foundation some time ago.  

In some CDEM Groups there is the option of completing the CIMS2 booklet to become credited with unit standard 17279 Demonstrate knowledge of the coordinated incident management system (CIMS).

Please contact your CDEM Group Trainer for details.


This is a two-day interactive training session that introduces participants to how the CIMS is used within a coordination centre and some of the processes and procedures involved.

Successful completion of the ITF Intermediate Course will allow participants to work under supervision in a coordination centre.

Completion of the ITF Intermediate Course is a pre-requisite for attendance on courses at the next level.

Coordination Centre Interface(CCI)

This is an online module, which serves as the bridge between individuals who have completed CIMS 4 previously and who are entering the ITF framework at the function specific level – bypassing the ITF Intermediate. This module contains Intermediate information that is not included in the typical CIMS course and introduces participants to the ITF Hidden Valley scenario.

Function Specific

These courses offer a number of development opportunities tailored to each CIMS function and will vary in duration.

Successful completion of the ITF Functional courses relevant to an individual’s role will allow them be work unsupervised in a coordination centre. Some may also qualify to act in a leadership role.

The ITF Functional courses are:

  • CC Function – Logistics
  • CC Function – Welfare
  • CC Function – Civil Defence Centres
  • CC Function – Public Information Management 
  • CC Function – Planning (under development)
  • CC Function – Intelligence (under development)
  • CC Function – Operations (to be developed)
  • CC Function – Finance (to be developed)
  • CC Function – Lifeline Utilities Coordination (under development)
  • CC Function – Recovery (under development)


The fourth level is the leadership course and is yet to be developed. This will be targeted at those that will go on to act as a Section Manager or in another leadership role such as Response Manager.

Contact your Integrated Training Framework (ITF) Regional Champion or CDEM Group Trainer for further information.

If you’re not sure who your Champion is, contact the National Emergency Management Agency Capability Development team

Webinar: CDEM guide for Mayors and elected officials

Are you an elected official with responsibilities during a response? This webinar has been developed to support your role during an emergency. 

Webinar: CDEM guide for Mayors and elected officials