Emergency Mobile Alert

Find out about Emergency Mobile Alert including a list of capable phones on the Get Ready website.

Annual test of Emergency Mobile Alert system cancelled

The annual nationwide test of the Emergency Mobile Alert system has been cancelled. The test was scheduled to occur between 6 and 7 pm on Sunday 22 November 2020. 

In consideration of the current COVID-19 pandemic situation, and the potential for confusion, we have decided not to proceed with the test. 

The annual test of Emergency Mobile Alert allows us to evaluate the system, cell towers, and the ability for mobile phones to receive the alert. The test also helps to familiarise the public with what an Emergency Mobile Alert looks like and how their phone presents the message. 

As the Emergency Mobile Alert system has been used a number of times this year for local and national emergencies, including nationwide alerts for the COVID-19 pandemic, we believe the test is not necessary this year. 

The results from last year’s nationwide test showed that more than two-thirds of New Zealanders received the test alert. 

Find out more (getready.govt.nz)


What is Emergency Mobile Alert?

EMA logoEmergency Mobile Alerts are messages about emergencies sent by authorised emergency agencies to capable mobile phones. The alerts are designed to keep people safe and are broadcast to all capable phones from targeted cell towers.

The alerts can be targeted to areas affected by serious hazards and will only be sent when there is a serious threat to life, health or property, and, in some cases, for test purposes.

Find out more (getready.govt.nz)


Can my phone receive Emergency Mobile Alert?

The Get Ready website has a list of phones capable of receiving Emergency Mobile Alert. If your phone is on the list, ensure the phone is updated to the latest available operating system.

Check the list (getready.govt.nz)


Why do we test Emergency Mobile Alert?

The nationwide test of the Emergency Mobile Alert system is a necessary part of making sure the system works well. Find results and information about nationwide tests.

Find out about nationwide tests (getready.govt.nz)


Survey graphicReceived, or didn't receive an alert recently?

Provide feedback about Emergency Mobile Alert using our online form. This allows us to efficiently collect non-personal information to help improve the Emergency Mobile Alert system.

Provide feedback (research.net)


How else are Emergency Mobile Alert messages made available?

If you would like to integrate the messages into your own website or app, the Emergency Mobile Alert messages are also made available as a Common Alerting Protocol feed.

Contact us for further details (civildefence.govt.nz)