CDEM Training Courses

Information about training and courses offered by the National Emergency Management Agency and other providers.

National Emergency Management Agency Workshops

The Agency delivers regular interactive workshops for the CDEM sector to assist them to enhance their skills and share information, experiences, ideas and good practice.

The workshops are designed in line with the CDEM Competency Framework and role maps. Attending an Agency workshop is one part of a CDEM professional’s learning and development to perform their role.

There’s no cost to attend the workshops but participants or their employers need to organise and fund travel, accommodation and related expenses.

Once the new workshop dates have been decided, they will feature in takatū, and the dates will also be communicated to the CDEM Group Managers.

Response and Recovery Leadership Programme

The Response and Recovery Leadership Programme aims to support Controllers, Recovery Managers and Response Managers across the National Security System to develop their response and recovery management and leadership capabilities at local, regional and national levels.

The development programme is provided by Matatū Mataora Aotearoa - Response & Recovery Aotearoa New Zealand (RRANZ) a professional development consortium of universities, iwi, private training providers, and subject matter experts in response and recovery leadership. The consortium is led by Massey University in strategic partnership with the Department of the Prime Minister and Cabinet.

Click here to find out more about the programme including curriculum, dates and how to apply or you can visit the RRANZ website

Integrated Training Framework (ITF)

The Integrated Training Framework (ITF) provides professional development courses for anyone who may be employed in a coordination centre during an emergency.

The ITF is based on the Coordinated Incident Management System (CIMS) and has been developed to meet coordination centre training and development requirements throughout the Civil Defence Emergency Management (CDEM) sector.

The ITF was established by members of regional CDEM Groups, supported by the National Emergency Management Agency, to promote and support professional development.

There are four levels of courses:


The first level is the ‘ITF Foundation Course’. This is a 3-4 hour interactive training session (or the option of an online version) that introduces the CIMS principles, structure and terminology, as well as the context of civil defence emergencies.

This basic course is designed for anyone wanting to work in a coordination centre, including support staff. We also have the option available of online Foundation Refresher course for those who have completed Foundation some time ago.  

In some CDEM Groups there is the option of completing the CIMS2 booklet to become credited with unit standard 17279 Demonstrate knowledge of the coordinated incident management system (CIMS).

Please contact your CDEM Group Trainer for details.


This is a two-day interactive training session that introduces participants to how the CIMS is used within a coordination centre and some of the processes and procedures involved.

Successful completion of the ITF Intermediate Course will allow participants to work under supervision in a coordination centre.

Completion of the ITF Intermediate Course is a pre-requisite for attendance on courses at the next level.

Coordination Centre Interface(CCI)

This is an online module, which serves as the bridge between individuals who have completed CIMS 4 previously and who are entering the ITF framework at the function specific level – bypassing the ITF Intermediate. This module contains Intermediate information that is not included in the typical CIMS course and introduces participants to the ITF Hidden Valley scenario.

Function Specific

These courses offer a number of development opportunities tailored to each CIMS function and will vary in duration.

Successful completion of the ITF Functional courses relevant to an individual’s role will allow them be work unsupervised in a coordination centre. Some may also qualify to act in a leadership role.

The ITF Functional courses are:

  • CC Function – Logistics
  • CC Function – Welfare
  • CC Function – Civil Defence Centres
  • CC Function – Public Information Management 
  • CC Function – Planning (under development)
  • CC Function – Intelligence (under development)
  • CC Function – Operations (to be developed)
  • CC Function – Finance (to be developed)
  • CC Function – Lifeline Utilities Coordination (under development)
  • CC Function – Recovery (under development)


The fourth level is the leadership course and is yet to be developed. This will be targeted at those that will go on to act as a Section Manager or in another leadership role such as Response Manager.

Contact your Integrated Training Framework (ITF) Regional Champion or CDEM Group Trainer for further information.

If you’re not sure who your Champion is, contact the National Emergency Management Agency Capability Development team

Webinar: CDEM guide for Mayors and elected officals

Are you an elected official with responsibilities during a response? This webinar has been developed to support your role during an emergency. 

Webinar: CDEM guide for Mayors and elected officals