24/20 Recovery Preparedness and Management

Director's Guideline for Civil Defence Emergency Management Groups [DGL 24/20]

This guideline is a foundational document for New Zealand’s recovery framework. It embeds lessons from recoveries over the previous ten years. The guideline outlines recovery arrangements to have in place before and after an emergency. 

It is designed for:

  • Recovery Managers,
  • Civil Defence Emergency Management (CDEM) Groups, and 
  • local authorities.

It can also be useful for other agencies, organisations and groups involved in preparing for and managing recovery.

Recovery management is about supporting people to rebuild their lives and restore their:

  • emotional wellbeing, 
  • social wellbeing, 
  • economic wellbeing, and 
  • physical wellbeing. 

Recovery from emergencies is comprehensive, participatory and inclusive of all peoples and organisations. Recovery is about discussing the priorities, arrangements and desired outcomes before emergencies happen. Prepraredness is important for communities to recover after an emergency. CDEM Groups need to make recovery preparedness a priority. Recovery should be resourced before an emergency happens.

This is an operational level guideline that links to strategic planning for recovery. The guideline replaces the 2006 guideline and information series documents.

Download the Director's Guideline [DGL 24/20] (PDF 8.5MB) 

Download by part

Download a specific part of the Recovery Preparedness and Management Director's Guideline

A question and answer factsheet on recovery preparedness and management is also available.