Who to contact

Most Civil Defence Emergency Management issues are dealt with by the local CDEM Group. During an emergency, media can contact a CDEM Group using the details below.

Local/regional enquiries - contact the Civil Defence Groups

For emergeency matters, see the table below.

For non-emergency matters use the local civil defence groups contact list

For national enquiries

The Ministry of Civil Defence and Emergency Management supports CDEM Groups in local emergencies and is the lead agency for national response.

Media phone +64 4 494 6951 (24/7) or email us.

We're also on Facebook NZCivilDefence and Twitter  @NZCivilDefence  (emergency information)  @NZGetThru (public education and personal preparedness) @NZCDEM (sector info and resources)

MetService 

Official source of weather warnings in NZ

GNS Science 

National earthquake monitoring and information

GeoNet Project 

National earthquake and volcano notifications


Civil Defence Group and contact information

Canterbury 

Environment Canterbury media enquiries

media@ecan.govt.nz

03 366 2359

027 221 5259

Canterbury Civil Defence Public Information Management

(only monitored during an emergency)

CDEM.media@cdemcanterbury.govt.nz 

 Auckland 

General enquiries

09 301 0101

Civil Defence Public Information Management

akgeocpim@aucklandcouncil.govt.nz 

021 837 176

 Bay of Plenty

24/7 media phone

027 440 9528

 Chathams  

During an emergency

jacqui@cic.govt.nz

03 305 0033

 Non emergency

rana@cic.govt.nz

03 305 0033

021 046 3120 

Satellite 00881621465480

 Tairawhiti (Gisborne) 

General enquiries

Louise.Bennett@gdc.govt.nz

06 869 2684

027 416 9475

Civil Defence Emergency Management duty phone

027 446 0450

 Hawke's Bay

Hawke's Bay Regional Council Communications Manager

drew@hbrc.govt.nz

06 835 2632

027 445 8290

 Manawatu-Wanganui 

Horizons Regional Council Communications Manager 

chrissie.morrison@horizons.govt.nz

06 952 28930

27 695 9747

General Enquiries

communications@horizons.govt.nz

0508 800 800

Marlborough 

Marlborough District Council Communications Manager 

glyn.walters@marlborough.govt.nz

03 520 7400

021 278 6858

Civil Defence Emergency Management Public Information Management

Marlboroughcivildefence.publicinformationmanager@marlborough.govt.nz

03 520 8405

Nelson-Tasman

Civil Defence Emergency Management Public Information Management

 027 703 0409

 Northland

Northland District Council Communications Manager 

 MurrayS@nrc.govt.nz

09 470 1279

027 404 7432

Otago

Otago Civil Defence Emergency Management

michele.poole@otagocdem.govt.nz

03 470 5417

027 839 8306

 Southland

Emergency Management Southland

ems@civildefencesouthland.govt.nz

03 211 5115 

Taranaki

Taranaki Civil Defence Emergency Management 

0800 900 049

Waikato

Waikato Civil Defence Emergency Management 

civildefence@waikatoregion.govt.nz

07 859 0906

Wellington 

Wellington Civil Defence Public Information Management

(only monitored during an emergency)

wel.pim@wrem.nz

Greater Wellington Regional Council Communications 

tracey.lewis@gw.govt.nz

04 8304106

021 633 589

West Coast

West Coast Civil Defence Emergency Management Public Information Management

 wc.ecc.pim@gmail.com

021 223 4343