Role of lifeline utilities

Lifeline utilities (“Lifelines”) provide essential infrastructure services that are critical for resilience and response.

These include:

  • energy (including electricity, gas, and petroleum),
  • transport (including road, rail, ports, and airports),
  • water, and
  • telecommunications (including broadcasting).

These services support:

  • community and individual welfare,
  • business, and
  • many other services we all rely on.

Lifelines must plan and coordinate so that services can continue in an emergency. They work alongside other Lifelines and the emergency management sector. A "lifeline utility" is an entity:

The National Emergency Management Agency also include some services not listed in Schedule 1 in our lifelines work on a voluntary and non-regulated basis. For example, the cash system and waste sector.