Emergency Mobile Alert capable phones
Check if your phone is able to receive Emergency Mobile Alerts. If your phone is on the list, ensure the phone is updated to the latest available operating system.
Phones sold by 2degrees, Spark and Vodafone and known to be Emergency Mobile Alert capable are listed below. If your phone is from overseas or parallel imported it may work in New Zealand, however your experience may differ from those sold in New Zealand.
Make sure you’re connected to the Internet via Wi-Fi to prevent using your mobile data.
- For iPhone, open Settings, select General, select Software Update.
- For Android, open Settings, select About (or About phone), select System, or Software Updates.
Refer to your phone’s manual for more information about updating your phone.
My updated phone is on the list, but how can I be sure I’ll receive Emergency Mobile Alerts? Being able to see the Emergnecy Alert settings indicates your phone is Emergency Mobile Alert capable.
Check on iPhone
Open Settings, select Notifications, and at the bottom you should see a toggle for “Emergency Alerts”.
Check on Android
The Emergency Alert settings are dependent on the manufacturer and model.
Generally the settings can be found through one of the following ways:
Open Settings, select Sounds and select Advanced. You should see an option for Emergency Broadcasts.
- Open Settings, select Wireless & Networks and select More. You should see an option for Cell Broadcasts.
- Open Settings and select General Settings. You should see an option for Emergency Alerts.
- Open the text message app and select Message Settings. You should see an option for Emergency Alert Settings.
Your alert settings may be called a number of different names including: Emergency Alerts, Emergency Broadcasts, Extreme Threats or Severe Threats.