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RAPID training programme learning gateway

Volunteer Management strand
Core skills strand
Welfare strand
Flood strand
Storm strand

The topics should be completed in the order they appear in the accompanying flow diagram:

Compulsory sub topics are shown in BLUE
Elective sub topics are shown in GREEN
Sub topics delivered by tertiary education providers are shown in RED

There are three key topics in the Volunteer Management Strand:

  1. Volunteering in New Zealand and CDEM
  2. Managing volunteers in CDEM
  3. Managing spontaneous volunteers in CDEM emergencies



Resources for trainers
The Trainer Pack contains notes, session plans and course information for trainers.

Trainer Pack for the Volunteer Management strand (PDF)

Resources for learners
Topic 1. Volunteering in New Zealand and CDEM
This topic provides an introduction to volunteering in New Zealand and explains the context of volunteering in CDEM roles. The online learning module for this topic is linked below:

Topic 1 – Volunteering in New Zealand and CDEM

Please note the following corrections to content in this topic:
In all resources for this topic where the statement “Volunteering New Zealand’s Volunteer Centres” is incorrect. This statement should be replaced with “The Volunteer Centres which are based in most parts of New Zealand.”

In all resources for this topic the statement “According to data collected by Volunteering New Zealand…” is incorrect. This statement should be replaced with “According to data collected by the Office for the Community and Voluntary sector…


Topic 2. Managing volunteers in CDEM
This topic covers off the recruitment, selection, appointment and management of ‘established’ CDEM volunteers and includes a section on needs analysis and training programme development. The online learning module for this topic is linked below:

Topic 2 – Managing volunteers in CDEM


Topic 3. Managing spontaneous volunteers in CDEM emergencies
This topic looks exclusively at the management of spontaneous volunteers in CDEM emergencies. The online learning module for this topic is linked below:

Topic 3 – Managing spontaneous volunteers in CDEM emergencies

Unit Standards
There are no unit standards associated with Topic 1.


Topic 2 incorporates the following unit standard:
Unit standard 23701 (version 1) – Develop training and support programmes, and recruit, appoint, and manage CDEM volunteers

Topic 3 incorporates the following unit standard:
Unit standard 23702 (version 1) – Coordinate and manage spontaneous volunteers during a CDEM emergency

Go to the CDEM-related course page to find out about tertiary education providers currently offering emergency response training.

Tertiary education providers currently accredited to deliver training in unit standard 23701 (version 1)
Tertiary education providers currently accredited to deliver training in unit standard 23702 (version 1)

Having problems accessing the online modules?
The online modules require broadband internet access.
Ensure your computer has the latest version of Adobe Flash player installed.
Download the latest version (Adobe website)
Maintenance of the online modules by MCDEM Professional Development staff may result in delays. If you experience delays or difficulties, try shutting down the module, wait 5 minutes and try again. If you experience ongoing problems, please contact the Professional Development team on 04 473 7363 or email CDEMProfDev@dia.govt.nz