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About us and contacting us
The Ministry of Civil Defence and Emergency Management leads the way in making New Zealand and its communities resilient to hazards and disasters. The overarching strategy for achieving resilience to hazards and disasters is through a risk management approach to the four "Rs" of:
  • Reduction
  • Readiness
  • Response
  • Recovery.
This approach starts with recognising the hazards we face and the vulnerability of our communities and infrastructure to those hazards. By addressing what these hazards could do to us, the focus can move to measures for reducing the risks and for managing the impacts when they occur.

The Ministry aims to put the right tools, knowledge and skills in the hands of those who will be responsible for designing and implementing solutions at the local level. It does this by working closely with local government, utilities and the emergency services involved in civil defence emergency management.

Our Vision
Resilient New Zealand, strong communities, understanding and managing their hazards.

Our Mission/Purpose Statement
The Ministry will:
  • Implement and support the CDEM framework
  • Develop commitment
  • Demonstrate capability
  • Lead development of best practice
Strategic Business Plan
The Ministry of Civil Defence & Emergency Management's strategic business plan outlines the strategic directions. Within the plan are the goals and objectives the Ministry has identified as necessary to achieve the plan.
Download the 2013 strategic business plan (PDF 391kB)
Download the 2012 strategic business plan (PDF 659kB)
Download the 2011 strategic business plan (PDF 600kB)
Download the 2010 strategic business plan (PDF 700kB)
Download the 2009 strategic business plan (PDF 550kB)

Stakeholder surveys
Download the 2012 survey (PDF 813kB)
Download the 2010 survey (PDF 500kB)

Contacting us
Head Office
Ministry of Civil Defence and Emergency Management
Level 17, Bowen House, 70-84 Lambton Quay, Wellington 6011
PO Box 5010, Wellington 6145
Tel: (04) 817 8555
Fax: (04) 817 8554

Regional Offices
Level 1, 20-24 Lambie Drive
PO Box 76 247
Manukau City 2241
Tel: (04) 817 8555
Fax: (04) 817 8554

Unit C, 100 Orchard Road
PO Box 1308
Christchurch 8140
Tel: (04) 817 8555
Fax: (04) 817 8554