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Emergency Mobile Alert capable phones

Check if your phone is able to receive Emergency Mobile Alerts. If your phone is on the list, ensure the phone is updated to the latest available operating system.

The following lists the phones sold in New Zealand and known to be Emergency Mobile Alert capable. If your phone is configured to receive Emergency Mobile Alerts overseas, it may also work in New Zealand. Find out how to update your phone and check if your phone is capable to receive Emergency Mobile Alerts.

Apple

Apple iPhone 5s

IOS11 or later

Apple iPhone 6

IOS11 or later

Apple iPhone 6 Plus

IOS11 or later

Apple iPhone SE

IOS11 or later

Apple iPhone 6s

IOS11 or later

Apple iPhone 6s Plus

IOS11 or later

Apple iPhone 7

IOS11 or later

Apple iPhone 7 Plus

IOS11 or later

Apple iPhone 8

IOS11 or later

Apple iPhone 8 Plus

IOS11 or later

Apple iPhone X

IOS11 or later

Huawei

Huawei P9 Lite

Update not yet available. Coming soon.

Huawei P9

Update not yet available. Coming soon.

Huawei P9 Plus

Update not yet available. Coming soon.

Huawei P10 Lite

Update not yet available. Coming soon.

Huawei P10

Update not yet available. Coming soon.

Huawei P10 Plus

Update not yet available. Coming soon.

OPPO

OPPO A39

Update not yet available. Coming soon.

OPPO A57

Update not yet available. Coming soon.

OPPO A77

Update not yet available. Coming soon.

OPPO F1s

Update not yet available. Coming soon.

OPPO R11

Update not yet available. Coming soon.

OPPO R9s

Update not yet available. Coming soon.

Samsung

Samsung Galaxy A3 2017

Patch released in September 2017

Samsung Galaxy A5 2017

Patch released in September 2017

Samsung Galaxy A7 2017

Patch released in September 2017

Samsung Galaxy J3 Pro

Patch released October 2017

Samsung Galaxy J5 Pro

Patch released October 2017

Samsung Galaxy J7 Pro

Patch released in September 2017

Samsung Galaxy Note 5

Update not yet available. Coming soon.

Samsung Galaxy S6 edge +

Update not yet available. Coming soon.

Samsung Galaxy S6

Update not yet available. Coming soon.

Samsung Galaxy S6 edge

Update not yet available. Coming soon.

Samsung Galaxy S7

Patch released October 2017

Samsung Galaxy S7 Edge

Patch released October 2017

Samsung Galaxy S8

Patch released in September 2017

Samsung Galaxy S8+

Patch released in September 2017

Samung Galaxy Note8

Patch released in September 2017

Vodafone

Vodafone Smart V8

Update not yet available. Coming soon.

Vodafone Smart E8

Update not yet available. Coming soon.

Vodafone Smart N8

Update not yet available. Coming soon.


How do I upgrade to the latest version of software on my phone?

Make sure you’re connected to the Internet via Wi-Fi to prevent using your mobile data.

  • For iPhone, open Settings, select General, select Software Update.
  • For Android, open Settings, select About (or About phone), select System, or Software Updates.

Refer to your phone’s manual for more information about updating your phone.

My updated phone is on the list, but how can I be sure I’ll receive Emergency Mobile Alerts?

Check to see if your phone’s settings have options for Emergency Alert. Being able to see these settings indicates your phone is Emergency Mobile Alert capable.

To check on iPhone, open Settings, select Notifications, and at the bottom you should see a toggle for “Emergency Alerts”.

To check on an Android phone, the Emergency Alert settings are dependent on the manufacturer and model, but can generally be found through one of the following ways:

 

  • Open Settings, select Sounds and select Advanced. You should see an option for Emergency Broadcasts.
  • Open Settings, select Wireless & Networks and select More. You should see an option for Cell Broadcasts.
  • Open Settings and select General Settings. You should see an option for Emergency Alerts.
  • Open Messages and select Message Settings. You should see an option for Emergency Alert Settings.

Your alert settings may be called a number of different names including: Emergency Alerts, Emergency Broadcasts, Extreme Threats or Severe Threats.