While the Ministry is not engaged in risk management or business continuity consultancy, there are key messages that all businesses should understand prior to initiating or reviewing continuity planning arrangements:
Fire: Building owners are required by the Fire Safety & Evacuation of Buildings Regulations 2006 to establish and maintain evacuation schemes (related to fire threat). The regulations also enforce tenants responsibility for compliance with a landlord provided evacuation scheme.
Earthquake: Experience in the Canterbury earthquakes of 2010-1 and Cook Strait earthquakes of 2013 have shown that a fire evacuation scheme does not suit an earthquake. Evacuation of staff onto the streets immediately following an earthquake is likely to increase the risk of death or injury in many cases. The Ministry has offered guidance on what to do in the following media release:
Procedures for dealing with (all) workplace emergencies: The Health and Safety in Employment Act 1992 also requires tenants/employers to develop procedures (multi-risk preparedness - not just for fire) for preventing harm, identifying workplace hazards and managing them.
In terms of practical civil defence equipment/cabinets that could be made available for your staff, see the guide to CD cabinets and food supplies.
How do I develop a business plan?
How do we apply business continuity management organisation-wide?
How do business continuity management and planning relate to risk management?
ISO 22301:2012 Business Continuity Management Systems specifies the requirements for planning, establishing, implementing, operating, reviewing and maintaining a business continuity system. It is available from SAI Global.
Resilient Organisations (ResOrg) is a collaboration between New Zealand universities aimed at transforming organisations into those that both survive major events and thrive in the aftermath. Its website, www.resorgs.org.nz offers a variety of useful publications and resources, including the Shut Happens resilience guide for small business.
Another source of guidance is the Good Practice Guidelines series offered as a free download from the Business Continuity Institute.
The following web sites provide continuity information.
Please note: Inclusion of a website does not necessarily imply endorsement by the Ministry of Civil Defence & Emergency Management of the products or services offered.
The Business Continuity Institute www.thebci.org
Business Continuance Planning Ltd www.bcpl.co.nz
Standby Computing Services www.standby.co.nz
Kestrel Group Ltd www.kestrel.co.nz
AON New Zealand www.aon.co.nz
Devereux-Blum Training www.emergencymanagement.co.nz
NZ Society for Risk Management http://www.risksociety.org.nz
Risk Management Ltd www.riskmgmt.co.nz
Continuity Central www.continuitycentral.com
Disaster Recovery Journal www.drj.com
iBCMS Limited www.ibcms.com
Institute of Public Works Engineering Australasia www.ingenium.org.nz
There are also a number of consultancies that specialise in Business Continuity planning. Respected NZ companies include:
Deloitte Touche Tomatsu
EY (Ernst & Young)
Marsh Risk Consulting
Plan B NZ